Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.
MB-240: Microsoft Dynamics 365 Field Service
A definir
Objetivos
- Prepare for Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant
- Use and manage work orders using Dynamics 365 Field Service
- Connect Field Service and Azure IoT
- Introduce to Remote Assist and then integrate Remote Assist with Dynamics 365 Field Service
Destinatários
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
Condições
Ao concluir com aproveitamento esta formação, cumprindo a percentagem mínima de 70% de assiduidade e após avaliação ao curso, o formando poderá receber o seu Certificado Microsoft de conclusão e o badge digital para partilhar com a sua rede profissional online.
Programa
- Implement Microsoft Dynamics 365 Field Service
- Manage work orders in Dynamics 365 Field Service
- Working with Connected Field Service for Dynamics 365 and Azure IoT
- Solve problems in real time with Dynamics 365 Remote Assist
Implement Microsoft Dynamics 365 Field Service
- Configure Microsoft Dynamics 365 Field Service
- Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
- Create custom apps for Dynamics 365 Field Service
- Get started with the Dynamics 365 Field Service Mobile application
- Customize and configure the Dynamics 365 Field Service Mobile application
Manage work orders in Dynamics 365 Field Service
- Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
- Incident types in Dynamics 365 Field Service
- Inspections in Dynamics 365 Field Service
- Customer assets in Dynamics 365 Field Service
Working with Connected Field Service for Dynamics 365 and Azure IoT
- Get started with Connected Field Service for Dynamics 365 and Azure IoT
- Remotely monitor and service equipment with Connected Field Service for Dynamics 365 and Azure IoT
- Register and manage devices with Connected Field Service for Dynamics 365 and Azure IoT
- Using IoT Central with Connected Field Service for Dynamics 365
- Identify Exceptions with Connected Field Service for Dynamics 365 and Azure IoT
Solve problems in real time with Dynamics 365 Remote Assist
- Get started with making Remote Assist calls
- Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
